Shipping policy
SHIPPING POLICY — PET GLAM
Order Processing All orders are processed and fulfilled through Amazon Fulfillment (FBA). Orders are typically processed within 1-2 business days after payment confirmation.
Shipping Times
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-2 business days (when available)
Delivery times are estimates and may vary depending on your location and carrier availability.
Shipping Coverage We currently ship within the United States only.
Shipping Cost Free standard shipping on all orders.
Order Tracking Once your order ships, you will receive a confirmation email with your tracking number. You can track your order directly through the carrier's website.
Delays We are not responsible for shipping delays caused by carriers, weather conditions, or events outside our control. If your order is significantly delayed, please contact us at support@petglamrecovery.com and we'll do our best to help.
Lost or Damaged Packages If your package is lost or arrives damaged, contact us immediately at support@petglamrecovery.com with your order number and photos if applicable.